A conference call is a phone call whereby one talks to several people at the same time. The conference call allows for the other party being called to respond or participate during the call or not.
In the conference call other parties can be added to the conversation. Conference bridging is done when other participants are to be included to be part of the conference call.
Conference calls are mostly utilized in businesses. The application of conference calls is mostly in sales presentations or client meetings, project meetings and updates, regular team meetings, training classes and communication to employees in different localities.
Cost cutting and increasing work efficiency is one of the positive traits of using conference calls in businesses. Documents and presentations can be shared via the internet by combining conference calls with web conferences. This comes in handy in that the presenter can clarify on details concerning the presentation while viewing the document.
Call etiquette should be observed depending on the context of the conversation. Business calls have a variety of features and are host assisted.
with free conference calls, there is no operator or host, unlimited number of people to connect to the call and no organizer fees. A difference can be noted between the sound quality in paid and free calls. Poor sound quality is noted with free conference calls as compared to paid calls with better sound quality.
Money or revenue can be earned from free conference calls by having an agreement between the local phone company handling the conference bridge and the conference company. On the issue of having no organizer fee, the call costs the same as any other call but comes with free conferencing calls as an added bonus.
The features of free conference calls are such as; online conference manager, has a large capacity, allows for free conference recording, conference call reporting, and all day conferencing.
The pros of free conferencing lie in the cost in that, no extra charges are incurred when one includes a large group to conference with and also the overall cost of the call is cheaper than standard conference calls. The pros of using free conference calls are; letting everyone speak directly to each other with clarity, introducing all the participants involved, they offer speed and convenience, they eliminate the physical distance between voices and they cannot be lost in the shuffle or be ignored. Owing to the multiple benefits associated with free conference calls it would be advisable to use them as part of our everyday communication.